Restorative Justice Awareness Week: Restorative language
Wed, 20 Nov 2019

Restorative Justice is the process of bringing together victims of crime and offenders to discuss the impact of the crime, try to repair the harm caused and find a positive way forward. 

But although it is primarily linked with offenders and victims, restorative justice can be transferable to any type of conflict or problem.

The council’s youth offending service is supporting International Restorative Justice Awareness Week by spreading awareness about restorative justice and practices.

Restorative approaches can be utilised with anyone we come into contact with – it is an inclusive approach ensuring everyone has a voice and feels heard.

Some examples of where restorative approaches may be utilised are:

  • In the office, resolving conflicts, increasing staff morale and dealing with issues in a restorative way to prevent escalation
  • Conflict management in dealing with customers
  • Dealing with conflict in families
  • Dealing with bullying and conflicts in schools, reducing exclusions.

Restorative language

How do we ensure colleagues feel heard?

  • I hear what you’re saying, you feel…
  • Body language – nod and face the person who is talking
  • I don’t care…sometimes this means a person feels no one cares about them
  • Avoid ‘why’ questions as these are difficult to ask without an opinion.

People don’t always want answers, instead just to be heard…why don’t you do…you could try…INSTEAD of: that sounds like you’re having a tough time.

Interested? For more information, please contact Sarah Sherwood by email on sarah.sherwood@eastriding.gov.uk


Share your views

Whether you like this new page or there's something not quite right - please let us know!