Working from home to test the IT infrastructure
Wed, 18 Mar 2020

In preparation for the potential need for a large number of staff to work remotely from home, the IT Service needs to undertake stress testing on its infrastructure. 

The only viable way to undertake such a stress test is for as many people as possible to connect from home to the Council's network at the same time. 

Therefore, for all those staff who have the capability to work from home using a laptop, I write to request that from 1.00pm on Thursday 19 March 2020 (tomorrow), you take your laptop home and undertake your normal work activities. 

Please confirm this with your line manager before doing so because there may be a need for a small number of staff to remain in their normal workplace.

Before taking your laptop home, ensure that you have logged onto the laptop using your own username and password from within a Council building, using either a dock station or by using a network cable.  This is required as your account can only initially be verified on a fixed connection.

Please ensure that whilst working remotely you attempt to log in to those applications and network drives you normally require access to.  The exercise is partly to test the resilience of the system but also for you to check that you are able to fully work from home  Please ensure that you know your passwords before leaving the building.

If you experience issues before going home, contact the IT Service Desk on 01482 394444.  

To help you with queries relating to connectivity, a document called "Connecting to Wi-Fi at home", has been placed on every device's desktop.  Should you still experience issues, please contact the IT Service Desk on 01482 394444 but be patient as the IT Service Desk is expecting a very high volume of calls.

Thank you for your help with this - it is appreciated.

Caroline Lacey
Chief Executive


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