Brief from the Chief: COVID-19 Update - 15 May
Fri, 15 May 2020

Dear colleagues

Last year, I had the pleasure of meeting hundreds of you at our series of Meet the Chief roadshows across the East Riding.

As well as giving me the chance to update you on key aspects of council business it allowed you to ask me questions directly and I also got the unique opportunity to hear, first-hand, some of the amazing work being done by our staff.

Fast-forward a year and, for many of us, the ways we are working are almost unrecognisable to then. The lockdown has seen many of us working differently, whether that be on the frontline, remotely or from home. For some of you it has meant working in entirely new roles altogether in order to support our residents and communities.

This commitment, dedication and amazing 'can do' attitude has seen us deliver services both old and new to our residents in innovative ways that we would not have thought possible at the beginning of March.

I am so proud of what you have all achieved and, through the technology we have rolled out and have all been using privately to keep in touch with family and friends, I will again have a great opportunity to talk with you all.

I have decided to host two Meet the Chief virtual roadshows next week on Monday, 18 May (12noon) and Wednesday, 20 May (3pm) via Microsoft Teams.

Like the Meet the Chief roadshows last year, these will be quite informal and will give me the opportunity to update you on our response to COVID-19 and for you to ask me any questions you might have.

The aim is for each event to last about 45 minutes to an hour - with a 10 minute update from me, but mainly an opportunity for me to hear from you. Whatever you want to say and any questions you might have, which I will try to answer.

Ensuring you are kept fully informed is key in order for us to continue to deliver services during these challenging times and for me to hear your triumphs and concerns as we make our way through the next phase.

The next phase will be different in each service area. For some, we are talking about recovery and entering into a 'new normal' but for other services we are still very much in the grips of dealing with the pandemic and some of our services may remain closed for months to come.

You don't need to use a council device to take part in these events, you can use any device with internet access, whether a personal laptop, PC or smartphone.

To access the events, please click on the links below shortly before the scheduled start time and follow any instructions.


Meet the Chief Virtual Roadshow

Monday, 18 May


Meet the Chief Virtual Roadshow - Monday, 18 May 


Meet the Chief Virtual Roadshow

Wednesday, 20 May


Meet the Chief Virtual Roadshow - Wednesday, 20 May


You do not need a Microsoft Teams account to access the events, as they will launch through your internet browser.

There are two ways to ask me a question at the events. Either in real-time via the chat box on the right hand side of the screen or live and in person via your webcam.

For those who wish to just listen or ask questions via the chat box, all you have to do is click on the event link and join.

If you would like to ask me a question live and in person, please email pressoffice@eastriding.gov.uk to let them know which event you would like to ask me your question at. ICT can then make arrangements in advance for you to be invited into the event.

You will be asking your question live so would be on camera (if you have one) and will need a microphone at minimum.

We're keen for as many staff as possible to be involved, from frontline workers to those working from home.

You don't need to register to take part, as we can accommodate up to 10,000 participants.


Culture & customer services continues to expand offer to look after your health and wellbeing

With our leisure facilities closed at the moment, culture and customer services has done a fantastic job in finding new ways to support the physical and mental health of both our residents and you our staff.

This includes the launch of Active East Riding and all of its brilliant activities to the Premier Workouts from East Riding Leisure via YouTube as well as the fascinating work of the archives team in exploring the past.

In this time of uncertainty and anxiety, our librarians have also curated special Feel Good and Wellbeing collections of both eBooks and eAudio books. From mental health support to light-hearted, fun reads.

Explore the collections on either Borrowbox for eBooks or RB Digital for eAudiobooks.

If you have not become an online member of our library, you can complete registration here.


Public protection continues to support local business through COVID-19 Pandemic

Public protection staff have recently completed their 250th visit to local business since the COVID-19 pandemic started.

This is a real achievement and the support and advice they have offered to businesses has been vital in order for those that need to close to comply with the Government's Health Protection (Coronavirus, Restrictions) (England) Regulations 2020 do so but also that those that could be open continued to operate safely and in compliance with social distancing guidance.

Officers have visited the area's caravan sites to ensure compliance and to assist any vulnerable people on site to access the support provided by the community response hub.

Providing advice and guidance has been key to keeping many businesses running during the lockdown and officers have engaged with operators of hand car washes, dog groomers, street traders, food providers, supermarkets, village shops, manufacturers and many more about safe systems of work and steps they could take to trade whilst positively promoting the PHE COVID-19 guidance, keeping their staff and customers safe.

All this has been done while other officers in public protection have continued with frontline activities like food safety, trading standards, licensing, environmental control, pest control, dog wardens and safety duties to ensure the public are protected.

I'd like to thank all of these staff for their dedication during difficult times. Their work has been vital in supporting our businesses and indeed the local economy.



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